How do I know the order has been received?
We will contact you within 24 hours to confirm the online order and to discuss delivery or pick up options. You can also call us direct to place an order if you wish.
Why should I buy from you versus an off island site?
Buying from us saves you money and allows for local warranty support for peace of mind. We are the sole on-island distributor lots of our products. If you buy at MSRP online directly from manufacture websites or from other sites such as Best Buy or Amazon, the shipping and duty charges you will incur will result in higher overall cost to you on these products than if you bought from us in most cases. Additionally these off-island purchases will not have local support for warranty issues.
Do you support warranty?
We provide full manufacture’s warranty support on all items we sell through our website. Full details of our warranty coverage can be found in the General Warranty section of our site.
How long does it take to receive a custom ordered item?
Custom ordered items will usually arrive within 3-4 weeks from purchase date. In some cases this is less time than stated. We will call to notify you when your product has landed and cleared customs so that it is ready for pick up or delivery (if applicable).
What currency are your products priced in?
All prices are in CI dollars.
What is your return policy?
We can accept approved returns. Please call to determine if your item can be approved for this service. A restocking fee may apply.
Why should I buy from you online versus visiting your showroom to make my purchase?
You can do either option. We are providing you with the convenience of shopping from the comfort of your couch with our online shopping service and delivery options. If you prefer to come by our showroom to make your purchases, please call to book an appointment with a specialist for best service.
Do you offer Best Price Guarantee?
Yes we do on several of our brands. Denon, Sonos, JBL, Harman Kardon, Bowers & Wilkins, Revel, McIntosh and many many more all offer a best price guarantee against all other on-island prices from competitors.
How do I qualify for Best Price Guarantee?
If you can bring us a current advertised price or current verifiable price quote from another on-island source, and the item is in our Best Price Guarantee list, we will beat their price…Guaranteed!
What is the next step?
Start shopping now and receive great prices and delivery options from your islands #1 source for home audio products! What are you waiting for?